Our service commitments include:
Protecting your data.
Every transaction you make is secure. We comply with PCI-DSS requirements for data protection, which is as stringent as it gets. We do not store any payment details.
Payments are taken through our payment services providers Paypal and SagePay, two world-leading payment systems. All payments are made on our secure 256 bit encrypted server, which is the highest level of encryption. We do not store card details, and work in accordance with PCI-DSS compliance, as required by the UK Government.
Held to account by you
We are already a well-respected brand, online since 1999 and trading in our present shop form since 2008. However, we are on Ratepoint and TrustPilot- so open to your comments and criticism. A business which committs to this must keep an eye on its service at all times,
Vetted and approved
Going even further for your peace of mind, we are vetted and approved by 'SafeBuy', Verisign and ISIS; leading organisations recognised globally in e-commerce.
These steps ensure you will receive the very highest level of care and security in your dealings with Proviation.
Leading After-Sales and Resolution
We offer after-sales support on every product you purchase from us. This is part of our leading expertise on all our items. We offer at least a One Year Warranty, and in most cases, we add another year to our products' warranties.
In addition we offer a feedback service by which you can comment on any aspect of our service.
Find out more about Warranties, Support, and our Customer Feedback service via this link >
Proviation Customer Support (and Telephone Orders) Freephone +44 (0) 1582 20 49 86|
Operated by Proviation Ltd, Registered in England Company No. 07516808
VAT Registration Number: GB 985 4229 81
Proviation Pilot Shop London Luton Office, Carters Yard, 25 Frenchs Avenue, Dunstable, Bedfordshire, LU6 1BH, United Kingdom
& Unit 2404, 318 High Street North, Dunstable, Bedfordshire. LU6 1BE.