We believe you should be able to choose your products online, safe in the knowledge that you can quickly and easily return them in the event that there is a problem. You can even change your mind on an item, and return it within 28 days*.

Our form below makes it easy for you to submit a product return request.

Please also use this form if you are taking advantage of our Customer Assistance Programme whereby you can return a product under warranty for repair and arrange collection of this item.

*subject to the terms of our returns policy

As soon as the information is received, we'll decide on the best course of action and advise you of your returns number by e-mail. This will explain all you need to know to arrange to send back your item.